Privacy Policy

Last updated: 04/04/2025

At Digital Confidence (a service provided by Limbrick Consultancy LLP), we’re committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy explains how we collect, use and store your data.

Who we are

Digital Confidence is operated by Limbrick Consultancy LLP, trading as The Education Collective. Our services support schools and multi-academy trusts with digital strategy and compliance.

What data we collect

We may collect the following data when you use our service:

• Your name and contact details (e.g. email address)
• Your organisation’s details
• Usage data (e.g. pages visited, downloads)
• Communications you send us (e.g. help desk queries)

We do not collect any unnecessary personal data.

How we use your data

We use your data to:

• Provide access to the service and its resources
• Respond to your enquiries
• Monitor usage to ensure fair use and improve the service
• Keep you updated about important changes or improvements

We do not sell or share your data with third parties for marketing purposes.

Lawful basis for processing

We process your data based on:

• Contract: to provide you with the services you've subscribed to
• Legitimate interests: to improve and secure our service
• Consent: where you’ve opted in to specific communications

How we store and protect your data

Your data is stored securely within the UK or EEA. We follow best practices for data protection and limit access to authorised personnel only.

How long we keep your data

We keep your data only as long as necessary to provide our service or meet legal requirements. You can ask us to delete your data at any time.